IBN Immigration Solutions is an award winning immigration company providing specialist immigration services for South Africa and various other African countries as well as some international markets.

For outbound services, our carefully selected trustworthy network of providers are our “feet on the ground” and will handle efficiently all local submission where required, while you can be assured that all applications – which are prepared in our South Africa offices – will benefit from the highest level of confidentiality and data protection at all times.

Our key differentiator is our people. We follow a clear recruitment process and focus on placing our direct supports according to their strenghts. These measures in combination with our on-going in-house training programs and empowerment initiatives have resulted in a very low staff turnover. Our customers benefit in having the same contact person for extended periods of time enabling our key account managers to truly understand our customer’s business needs.

Assisting private customers is our business DNA. Our people therefore truly care for each assignment and see the personal side behind the paper work. They are willing to go the extra-mile and to provide an exceptional service. 92% of our corporate customers of four years ago are still our customers and 90% of private customers would actively promote our firm.

In addition to our people our constant strive for improvement has transformed our company and the experience we offer to our customers. Our clientele ranges from large multinationals to private individuals. Our services include the facilitation of entry visa, all kinds of temporary and permanent residence permits, relevant visas for the accompanying family as well as documents procurement and translations by sworn translators.

Our immigration team is trained to communicate as efficiently as possible, therefore avoiding too many emails, using rather calls. Our constant customer feedback is that we surprise with our fast response times and good availability. For us the customer is the focus point, not to follow only a process.

With a South African presence in the industry of two decades, 4 offices on the Continent (Cape Town, Johannesburg, Windhoek, Nairobi) and a team of over 25 caring and dedicated staff merging from various industry backgrounds, of diverse cultures and communicating in a variety of languages, we, at IBN Immigration, aim to break down frontiers for our clients.